The Professor's Travel Blog

What To Do If Your Flight Is Cancelled or Delayed

Preparation and Quick Action is the Key to Handling Flight Delays and Cancellations

Author: The Traveling Professor/Saturday, March 10, 2018/Categories: Save on Airfare, Travel Tips

Rate this article:

Flight delays and cancellations are of course more common in the winter months.  However, they can happen anytime.  The key in handling a flight delay or cancellation is to be prepared.  On The Traveling Professor's recent small group tours to Iceland, all of our planning was put into play to make sure of a smooth trip despite several flight cancellations and extensive delays. 

Here is a strategy to follow in case of flight cancellations or delays:

Purchase Airline Tickets Directly From the Airline:  DO NOT purchase from secondary on-line sellers like Expedia, Orbitz, Kayak, etc.  In case of a flight delay or cancellation, airlines may take care of you last, if at all.  But those who booked directly with the airline are in almost all cases, handled first. In fact, some airlines will defer the handling of cancellations and delays back to the on-line booking agent, adding another frustrating level of bureaucracy to deal with.

Sign up for Travel Alerts When Booking:  Most airlines will send notifications of flight delays by text message, emails, or phone calls if that service is opted for when purchasing tickets.  Be the first to know if a flight is delayed or cancelled.

Arrange for Lodging Immediately:  If your flight is cancelled or delayed, probably everyone else's flight is cancelled or delayed.  That means the rush will be on to get lodging.  Get lodging IMMEDIATELY or risk sleeping in a lobby or on a couch.  On our recent small group tour to Iceland, we have standing instructions in to our hotel to book our customers first into our Reykjavik hotel if flights were delayed or cancelled - and it worked.  We don't want anyone sleeping on the floor or on a couch.

Call the Airline Right After Booking Lodging:  Although some airlines re-book immediately, if you purchased the ticket directly from them, but sometimes they don't.   Get on the phone with the airline immediately, have flight documents including record locator, be prepared to wait, and have airlines book you on the next available flight.

Have Trip Delay/Cancellation Insurance:   On my way to the Boston airport, I received the message that my 8 pm flight that night was re-scheduled to early the next morning.  It was too late to go back home and if I did, I didn't want to get up at 4 a.m. the next morning to fly out.  However, since I had trip delay insurance (free, with my credit card) I booked a hotel at $260 per night at the airport, had dinner ($80 for two) and will be reimbursed with my trip delay insurance (trip delay insurance is sometimes called trip interruption insurance). 

Number of views (403)/Comments ()

Blog Calendar
«March 2018»

Eight Restaurants in Bayeux, France

small group tours to paris and normandy invasion beachesOne of my favorite tours is The Traveling Professor's Small Group Tour to Paris and the Normandy Invasion Beaches.   We have made several trips there as part of my regular tours and we were proud to run an exclusive tour for the National D-Day Memorial in 2017. We base ourselves close to the invasion beaches in a quaint Norman town called Bayeux.  The food is exquisite and in today's blog post I have posted my restaurant recommendations for Bayeux.

Read more

5 Worst Mistakes You Can Make in Booking Airfare or Hotels

5 worst airline booking mistakesThe Traveling Professor is on the road a lot.  I book a lot of hotels and a lot of flights. In doing this for over 10 years I have made many of mistakes.  However, I have learned from my mistakes. In this blog post I am going to reveal to you some great tips on booking flights and hotels, tips you will probably not find in any other blog post. Avoid these hotel and airline booking mistakes and travel more comfortably, with less stress, and probably at a lower cost.

Read more

9 Website for Fliers

best air traveler websitesFor me, the worst part of traveling is flying. Travelers are always looking for ways to make air travel more affordable and less unbearable.  In today's blog post, The Traveling Professor has researched 9 websites to help the traveler understand what's going on in the airline industry, save money, make flying more comfortable, redeem and spend award miles and points. Check it out and have a great flight!

Read more

What To Do If Your Flight Is Cancelled or Delayed

what to do if your flight is cancelledThe Traveling Professor just got back from doing 3 small group tours to Iceland and the Northern Lights.  On one of our trips, flights going out of Reykjavik were cancelled.  On another one of our tours, flights were delayed out of Boston for a day and flights were cancelled out of JFK New York.  All of our travelers were well-prepared to handle the delays.  In this blog post, I will give valuable tips on what to do in case of flight cancellations or extensive delays.

Read more

Two Enjoyable Boat Rides in Paris

small group tours to parisOn The Traveling Professor's small group tours to Paris, a trip is not complete unless we take a cruise. Just about everyone knows about the Seine River cruise but there are other options too. In today's blog post, The Professor will tell you about the best cruises to take while visiting Paris as well as the best time of day to take them. The Traveling Professor will also give you a tip on a cruise to avoid.  Bon Voyage!

Read more

3 Places to Eat in Iceland

Best Places to Eat in IcelandThe Traveling Professor has done 3 small group tours to Iceland already this year. We had the chance to expand our culinary experiences and we would love to share them with you in this Iceland blog post.  Over the years we have been visiting Iceland, we noticed food offering have been getting better and better, even in locations outside of Reykjavik. Take a look at my recommendations of where to eat inside and outside of Reykjavik, Iceland.

Read more